Contact us with any general questions
Get in touch and ask any questions you may have about the Laced by Franny B brand or our products.

Shipping Policy
Laced by Franny B ships orders using United States Post Office. All orders require a mandatory 3 day processing time and require 1 to 5 business days for delivery depending on the shipping option selected. For overnight or express shipping, please contact us!
Feature Franny B for your press or media outlet
We love having our brand's CEO & Owner, Franny B, in the spotlight for press & media! Please e-mail us details & our team will be in touch!

E-Mail us at:
Returns & Exchanges
Wig Return Policy
Due to the nature of the item, sales are FINAL on purchases. Please take your measurements and select options very carefully. I will make your custom wig according to your exact specifications. Please note, we are not responsible for improper measurements resulting in a wig that does not fit. We are also not responsible for variances in color caused by monitor settings or photographs. If you are looking for a very specific color, We strongly recommend sending the exact color choice and brand. This small investment can save you hundreds of dollars worth of headaches.

Deposits Non-Refundable
Once your deposit is paid, work begins on your purchase. Due to the custom nature of LBFB, deposits are non-refundable and credit can not be applied to future purchases.
Introducing Laced by Franny B's Wholesale program!

Our service platform for hair & beauty lovers world-wide. Laced by Franny B's Wholesale program is a business service that we offer to customers looking to purchase our products in bulk, all at a discounted wholesale price.

For more information, please filling out our Wholesale application here.